This week’s business lesson from Donald Trump was “Command Respect”. Now in this week’s episode there could have been a lot of other business lessons, like “Get to meetings on time”, “Don’t blow off questions from executives”, and “apologize when you make a mistake”. All things that if Bryce had done at the outset their team would have had a MUCH better chance of succeeding. Another good one, is “treat your customers with respect”, showing up late for a meeting without an execuse and/or apology violates this rule.
Getting back to Donald’s lesson, you have to command respect from your people. The way you do this is by treating them with respect. That does not mean you let them walk all over you, but you have to seriously listen to others and respect them. Bryce did pull his team together, and while he might have commanded respect from his people by doing so, he failed to command respect from his customer (the Arby’s execs), which ultimately lead to his firing.
In some ways I wish Bryce stayed, because he did a great job of helping them work together as a team by showing his team members respect, but he didn’t show respect for the customer nor do he show respect for Donald, so how could they in turn show respect for him?
